Transform the way you do business online

Marketplace & Platform Services

Over the years, we have supported our customers in a large number of Marketplace projects. No two projects are the same and the customers often have different needs, varying ambitions and challenges.

We help you at the initial stage

We have seen a great advantage in getting involved in projects early, and are that way able to help you set a foundation based on our experience of previous projects.

We divide the Marketplace projects into different phases, and can offer our help depending on where you are in the process:

The three stages in the establishment of a marketplace

1. The Evaluation phase

There are a multitude of questions that must be answered before launching a project so it’s important to not rush through this phase. Some of the most important issues to consider are:
  • Is the Marketplace Business Model the best choice?
  • Is there a Business Case? 
  • Technical decisions, such as build vs buy, platform supplier, payment solutions etc.
  • Do we have the right team and competence?

In this phase, Paragaia can help you understand which is the best solution for you, what you should prioritize and at what stage.

Paragaia’s contribution in this step
  • Advice regarding the Business Model
  • Support in Tech Evaluation
  • Sharing experiences and best practices from other projects

2. The Build phase

When you have left the evaluation phase behind you, it is time to start building your Marketplace. During this phase you need to:

  • Configure the Business Model
  • Set up the technical solution, both the Marketplace platform and integrated systems
  • Set up compliant payment solutions
  • Recruit Sellers
  • Onboard Sellers to the platform
  • Establish your Marketplace Team
Paragaia’s contribution in this step
  • Running Technical Workshops
  • Support in configuration and set-up
  • Acting as Project Manager and/or Marketplace Manager
  • Assistance with Product Taxonomy
  • Onboard Sellers
  • Manage Seller Recruitment
  • Advice in establishing a Marketplace Team

3. The launch phase

Finally, time to launch your Marketplace!

This has been the long-term goal ever since the evaluation phase, and even in this stage there are many things that need to be in place.

Vital steps that you need in this phase are:
  • Having a successful launch that matters
  • Making it work
  • Learning, adjusting and planning for next steps
  • Communicating success and working with change management in the organization 
Paragaia’s contribution in this step
  • Acting as Marketplace Manager
  • Solution Architect
  • Onboarding Specialists
  • Seller Recruit
  • Seller Support
  • Onboarding as a Service (OaaS) – Where we provide you with extra Onboarding resources when you need it, for example when you have a lot of Sellers in the Pipeline
  • Implementation of Marketpilot to accelerate you onboarding speed and facilitating your daily work with Sellers and Partners.
Other services provided by Paragaia:

To get a deeper knowledge of how we help our customers, please take a look at some of our customer cases:

Online Marketplaces and Platform Business Models

Get in touch

We are happy to help you when you want to take your e-commerce solution to the next level.